Terms of service

About these terms

This is an agreement between you and SparkEvo, a website design and digital marketing team based in Hong Kong. "We" and "us" mean SparkEvo. "You" means the person or business using this website or hiring us.

They apply from the moment you use this site. If you hire us, they sit underneath the written proposal we sign with you, and that proposal always comes first.

You can reach us about anything on this page by email at hello@sparkevo.tech.

Using this website

You are welcome to read this site and use it to decide whether to work with us. To keep it working for everyone, please do not:

• Copy the site in bulk, scrape it, or republish its content as your own.
• Try to break, overload or gain unauthorised access to the site or its hosting.
• Use the site to send spam, or to misrepresent who you are.
• Remove or hide a notice about copyright or ownership.

The information on this website

Everything on this site is general information to help you understand what we do. It is not advice for your specific situation, and it is not a promise of a particular result.

We keep the content correct and current as far as we reasonably can, but marketing changes constantly, and platforms change their rules without warning. If something here matters to a decision you are about to make, ask us and we will confirm it.

Nothing on this site is an offer or a contract. That is deliberate: we quote each project properly instead of publishing a price list, which is what the next section is about.

Quotes and proposals

We do not publish prices on this website. Every project is quoted by hand, because the right number depends on what you actually need. The contact page is where that starts.

When you ask for a quote we aim to reply within two business days. A quote sets out the scope, the deliverables, the timeline and the fee, and it stays valid for 30 days unless it says otherwise.

A quote is not a contract. Nothing is agreed, and no work starts, until you accept the proposal in writing and, where the project requires it, pay any deposit it asks for.

What governs a project

Once we are working together, the signed proposal or statement of work is the document that governs the project. These website terms fill any gaps it leaves.

If the two ever conflict, the signed proposal wins.

If the scope changes part way through, say because you want extra pages or a new service, we agree the change in writing first, including any effect on the fee and the timeline, before doing the work.

Fees and payment

Fees, payment dates and any deposit are all set out in your proposal, not on this website. We invoice for our work rather than taking card payments through the site.

Invoices are due within the period stated on them. If a project pauses because we are waiting on something from you, the timeline moves accordingly, and any ongoing fee continues while the work is live.

Your materials and content

Anything you give us to work with, such as your text, images, logos, brand files and data, stays yours. You keep ownership of it.

You give us permission to use those materials for one purpose: doing the work you hired us for. That permission ends when the work ends, apart from anything we still need to keep for our records or to comply with the law.

Please make sure you have the right to use everything you send us. If you supply an image or a font that belongs to someone else, we cannot take responsibility for that, and you agree to cover any claim that results from it.

Who owns the finished work

When a project is fully paid for, the finished deliverables become yours. That includes the built website, the designs and the written content we produced for you.

We keep ownership of the tools, methods, templates and code libraries we use to do the work, and of anything we created before you hired us or outside this project. We may reuse those on other projects.

Some parts of a build rely on third-party licences, such as a font, a plugin or a stock image. Those licences are yours to hold and renew once the project ends, and your proposal names the ones a project depends on.

Keeping things confidential

We treat what you tell us as confidential. We do not share your plans, your data or your numbers with anyone outside our own team, or with a provider we are using to deliver your project, without your agreement.

The same applies in reverse for anything we share with you about how we work.

This does not cover information that is already public, that you have told us we may share, or that we are legally required to disclose.

Permission before we name you

We do not put client names or logos on this website, or in our marketing, without your written permission first. That is a standing rule, not a favour we might forget.

When we do show a result, it is anonymised unless you have agreed otherwise in writing. You can say no, and it changes nothing about how we work with you.

Other sites and third-party tools

This website links to, and a project may rely on, services run by other companies, such as hosting, analytics, a booking tool or a payment provider. We choose them with care, but we do not control them.

We are not responsible for the content, availability or privacy practices of a third-party service, and that provider's own terms and privacy policy apply to your use of it.

Availability of this website

We run this site on the best-effort basis of our hosting provider. We aim to keep it online and fast, but we do not promise uninterrupted access, and we may change, move or withdraw a page at any time.

We may also update these terms. When we do, we change the last updated date at the top of this page.

Limits of our liability

We will do the work with reasonable skill and care. Beyond that, to the extent Hong Kong law allows, we are not liable for indirect or consequential losses, such as lost profit, lost opportunity or loss of data.

Where we are liable for something, our liability is limited to the fees paid for the specific project in question.

Nothing in these terms limits any liability that cannot be limited by law.

Ending an engagement

There is no lock-in. Either side can end an ongoing engagement by giving written notice, as set out in your proposal, which is usually one month for a retainer.

When an engagement ends, we hand over what you need to keep running without us: your accounts, your files and a short guide. Fees for work already done up to that point remain payable.

Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region, and the courts of Hong Kong have exclusive jurisdiction over any dispute that arises from them.

If any part of these terms turns out to be unenforceable, the rest of them still stand.

Changes to these terms

If we change these terms, we update this page and the last updated date at the top of it, and a short note of what changed appears at the bottom.

A change never applies backwards to a project that is already governed by a signed proposal.